Making the Business of Government Easier
Government Services Administration (GSA)
For GSA’s SAM.gov, our team undertook the challenge of integrating disparate legacy applications into a unified, cloud-native application, implementing a government-wide Unique Entity Identifier (UEI) and the adoption of a microservices architecture. Our efforts delivered:
- Rapid Legacy Overhaul: Decommissioned 10 aging systems, simplifying the digital environment.
- Vendor Engagement: Onboarded over 80,000 new vendors.
- Process Automation: Achieved a 90% automation rate for testing, integration, and deployment.
- Complexity Reduction: Slashed system complexity by 85%, enhancing user experience.
- Efficiency Boost: Improved operational efficiency by 15% through an optimized CI/CD pipeline.
- Innovative Transition: Smoothly transitioned from DUNS to UEIs, setting a new standard for entity identification.
Our strategic solution:
- Leveraged SAFe to automate processes, meeting mission demands with agility.
- Migrated millions of records from legacy systems using a Robotic Process Automation (RPA) approach.
- Prioritized user-centric design, tailoring technology integration to GSA’s specifications.
- Strengthened the CI/CD pipeline with automated security protocols.
Through this transformation, we eliminated divergent data between domains, offering a “single pane of glass” for analytics and reporting. TechSur’s Digital Services not only modernized but also streamlined and secured the business of GSA, setting a technological foundation for the future.