Our mission services will provide advanced data analytics and regular checkpoints to assess the active framework’s capabilities and to measure or find the utility of the metadata that has been collected. One of the expected uses of mission services is the adoption of the “One Agency View.” This method can facilitate the enhancement of case management practices and help create maturity models that follow customer requirements. Another outcome to expect is the marginal reduction in operational and transactional costs. Using Agile methodology and the focus on reusable patterns, a trusted and cost-effective environment can be built.
These mission services will have a direct correlation on the overall UX/CX. With a proven process, lower costs, and the “One Agency View”, our customers will experience a well-rounded service that is unique in this market. This framework provides the ability to reduce cycle time for implementing these strategies. In addition, that proven track record builds trust in the adoption of TechSur’s Surround Framework. These services are based on parameters for which the evaluation and action must be taken simultaneously. This is achieved by identifying the flaws in our services based on customer/user feedback on a regular basis.