Changing the Face of Immigration
Using technology enablers, we made the life of an immigrant easier.
Changing the Face of Immigration
Using technology enablers, we made the life of an immigrant easier. In a pivotal project with the United States Citizenship and Immigration Services (USCIS), TechSur Solutions overhauled a cornerstone dashboard for immigration data and case history management. This endeavor not only provided enterprise-wide visibility into immigration cases but also transformed the way data was interacted with and utilized across several departments. Our Agile solution redefined application management, delivering:
- Rapid Development: A new fee structure was implemented in less than 6 weeks.
- Legacy System Retirement: Decommissioned 12 outdated systems, consolidating operations.
- Volume Handling: Successfully processed 940,000 citizenship applications in 2019.
- Increased Efficiency: Enabled 19% more processing volume with no staff increase.
- Digital Advancement: Transitioned 69% of paper transactions to digital formats.
Our strategic solution:
- Streamlined adjudicators' workflows, providing accurate information faster.
- Integrated collaborative platforms with cross-agency security systems.
- Reduced system downtime with autonomous microservices, enhancing data asset visibility.
With over 200 developers from multiple vendors, we supported a robust CI/CD pipeline, proving our digital services are not just innovative—they deliver tangible, mission-critical results.