TRANSFORMING GRANT REVIEWS: FROM WEEKS TO HOURS
Institute of Museum and Library Services (IMLS) First Check Tool: Automation in Grant Application Review
Challenge: The IMLS faced a time-consuming process, with Program Officers manually reviewing grant applications for weeks, a method that was resource-intensive and slow.
TechSur’s AI Solution: We introduced the First Check tool, an AI-driven solution that automates the review of hundreds of applications within 1-2 hours. This innovation uses advanced AI techniques, including Natural Language Processing (NLP) and Robotic Process Automation (RPA), to automate 95% of the First Check rules, significantly reducing manual workload and accelerating the review process.
Impact:
- Rapid Review: Reduced application review time from weeks to 1-2 hours.
- Efficiency Boost: Freed up Program Officers to focus on more complex review aspects, improving the grant allocation process's speed and accuracy.
- Award Recognition: TechSur was awarded the FORUM Disruptive Tech Award in 2023 for this transformative AI implementation.
Through strategic innovation and a keen focus on user experience, TechSur Solutions has empowered GSA to surpass conventional government service delivery, setting a benchmark for digital excellence.